Privacy Policy

1. Introduction

Go East Food values your privacy. This policy explains what personal data we collect, how we use it, and your rights.

2. Information We Collect

Account Details: Name, email, address, phone for registration and order purposes (including trade/wholesale accounts).
Order Info: Purchase history, shipping/delivery details.
Communications: Emails, support messages, newsletters you sign up for.
Cookies & Analytics: Device/browser info, browsing history through cookies or similar technologies.

3. How We Use Your Data

To process orders, provide customer support, and manage accounts.
For marketing (e.g., newsletters, special offers) if consented. You can withdraw consent anytime.
To improve our website’s performance and understand user engagement.

4. Legal Basis for Processing (GDPR-compliant)

Contractual necessity: Processing to fulfill orders.
Consent: For marketing communications.
Legitimate interest: For website optimization and fraud prevention.

6. Data Retention

We retain your personal data as long as your account is active or as needed for legal or business purposes. After this period, data may be securely deleted or anonymized.

7. Your Rights

Depending on your location, you may have the right to:

Access your data.
Correct inaccuracies.
Delete your information.
Restrict processing.
Object to data use (e.g., marketing).
Request data portability.

To exercise any of these, contact us using the details below.

8. Security

We implement industry-standard technical and organizational measures to protect your personal data. However, no method of transmission or storage is completely secure.